Contact and complaints

For a lost or late item, call the helpline with the tracking number, or fill in a search request at any post office. We reply within 30 days for items within Irad and within 90 days for items from abroad.

Complaints about the work of a post office can be written in the complaints book at the office, sent by post to the Directorate (Talas Central Post Office, Pochtamt Street 2, Talas) or e-mailed to help@post.iradgov.org.